Role Overview
The Merchandiser & Coordinator plays a vital role in supporting customer orders and sourcing activities by working closely with suppliers, internal quality teams, and customers. Reporting to the Account Manager, this position is responsible for sourcing coordination, supplier engagement, product development follow-up, and daily operational execution to manage customer orders and shipments.
The role requires building and maintaining strong, professional relationships with suppliers to ensure smooth communication and long-term collaboration. The Merchandiser & Coordinator will actively negotiate pricing, commercial terms, lead times, and delivery schedules to secure competitive advantages while maintaining quality and compliance standards.
Key Responsibilities
- Research, identify, and source qualified manufacturers in Southeast Asia (Thailand, Vietnam, Indonesia, Malaysia, Cambodia, Laos) to support the company’s sourcing needs.
- Work closely with account managers and suppliers to ensure product specifications, technical details, and quality requirements are clearly defined, documented, and well communicated.
- Prepare and manage Requests for Quotation (RFQs), conduct pricing comparisons, and support cost analysis.
- Proactively communicate with suppliers through meetings, factory visits, negotiations, and follow-ups to build and maintain strong, long-term working relationships.
- Collect, verify, and organize supplier profiles and key company information for internal evaluation and reference.
- Coordinate product sampling and development processes in collaboration with the Quality Control (QC) team to ensure compliance with required standards.
- Maintain and regularly update sourcing and coordination reports to ensure visibility and tracking journey of product sourcing and supplier activities.
- Research new product categories and industries to continuously expand and diversify the supplier base.
- Oversees purchase order administration, shipment coordination, and inspection activities, ensuring all documentation is accurate and that processes are executed efficiently and on schedule
Qualifications & Requirements
- Diploma or Bachelor’s degree in Business, Supply Chain, or a related field.
- Approximately 3 years of relevant experience in a related field is preferred.
- Good command of both English and Chinese (written and spoken). Other language is an added advantage.
- Experience in procurement, merchandising, sourcing, or supply chain management is an advantage.
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and other standard office applications.
- Strong interpersonal, analytical, and problem-solving skills.
- Good negotiation and administrative abilities, with a proactive and detail-oriented mindset.
- Able to work effectively with multiple stakeholders in a fast-paced sourcing environment.
- Open to work under a hybrid arrangement and adjust working hours as necessary to support international customers.
Work Location – Hybrid (Work from Home)
Salary & Benefits
- Negotiable, based on qualifications and experience.
(Subject to regional market rate)